Senior Member of Technical Staff (SMTS) at Industries Cloud Platform Team
Texas, United States
Kshitiz Srivastava
Council Member
Kshitiz Srivastava is a Senior Member of Technical Staff and Enterprise Architecture Specialist with over 11 years of experience building high-scale Java frameworks, unified data models, and distributed cloud enterprise platforms. His career has been defined by a steady progression from enterprise application consulting into core systems engineering, culminating in his current role architecting the foundational infrastructure of Salesforce Revenue Cloud.
Since September 2021, Kshitiz Srivastava has served on the Industries Cloud Platform Team at Salesforce.com, where he leads the core development of metadata-driven APIs and backend Java services that power Salesforce Revenue Cloud globally. In this role, he designed the Transaction Management Engine that governs how high-value enterprise operations, specifically Amend, Renew, and Cancel workflows, execute natively within the platform ecosystem. His work directly enables global enterprise clients, including life sciences organization Labcorp and GPU-accelerated cloud infrastructure provider CoreWeave, to run complete business lifecycles on the platform, eliminating revenue leakage and accelerating time-to-cash outcomes. He also engineered optimized, decoupled backend architectures using Java and Spring Boot that embed programmatic data validation from initial transaction through final invoicing, resolving cross-system schema reconciliation failures for platform consumers at scale.
Prior to his current position, Kshitiz Srivastava served as Senior Member of Technical Staff on the Employee Success Team at Salesforce.com from September 2018 to September 2021. In this capacity, he engineered and optimized the New Hire Wizard application across desktop and mobile platforms, automating over 22,000 corporate transactions annually and supporting onboarding for a projected 25,000 professionals. He developed the application architecture and secure MuleSoft and SFTP pipelines for the M&A Preboarding Platform and Experience Cloud, managing the onboarding transition of 12,700 acquired employees across 18 target companies, including Tableau, ClickSoftware, and Vlocity. His metadata-driven automation models transformed fragmented manual onboarding systems into a governed application, directly eliminating operational friction valued between $4 million and $6 million. He also architected a component-driven application framework that enabled 90% of all global feature upgrades and country expansions to be delivered through configuration records rather than codebase changes, keeping global hiring manager compliance above 95%. Additionally, he modeled the distributed data schemas and workflow layers for the Salesforce Interview Feedback Tool, implementing a uniform competency-rating engine that addressed corporate legal exposure and compliance gaps. His work during this period earned internal recognition through "Salesforce Inside Stories," placement in 70% of major Customer Briefings for Fortune 500 clients, and presentation at consecutive global Dreamforce Conferences.
Since September 2021, Kshitiz Srivastava has served on the Industries Cloud Platform Team at Salesforce.com, where he leads the core development of metadata-driven APIs and backend Java services that power Salesforce Revenue Cloud globally. In this role, he designed the Transaction Management Engine that governs how high-value enterprise operations, specifically Amend, Renew, and Cancel workflows, execute natively within the platform ecosystem. His work directly enables global enterprise clients, including life sciences organization Labcorp and GPU-accelerated cloud infrastructure provider CoreWeave, to run complete business lifecycles on the platform, eliminating revenue leakage and accelerating time-to-cash outcomes. He also engineered optimized, decoupled backend architectures using Java and Spring Boot that embed programmatic data validation from initial transaction through final invoicing, resolving cross-system schema reconciliation failures for platform consumers at scale.
Prior to his current position, Kshitiz Srivastava served as Senior Member of Technical Staff on the Employee Success Team at Salesforce.com from September 2018 to September 2021. In this capacity, he engineered and optimized the New Hire Wizard application across desktop and mobile platforms, automating over 22,000 corporate transactions annually and supporting onboarding for a projected 25,000 professionals. He developed the application architecture and secure MuleSoft and SFTP pipelines for the M&A Preboarding Platform and Experience Cloud, managing the onboarding transition of 12,700 acquired employees across 18 target companies, including Tableau, ClickSoftware, and Vlocity. His metadata-driven automation models transformed fragmented manual onboarding systems into a governed application, directly eliminating operational friction valued between $4 million and $6 million. He also architected a component-driven application framework that enabled 90% of all global feature upgrades and country expansions to be delivered through configuration records rather than codebase changes, keeping global hiring manager compliance above 95%. Additionally, he modeled the distributed data schemas and workflow layers for the Salesforce Interview Feedback Tool, implementing a uniform competency-rating engine that addressed corporate legal exposure and compliance gaps. His work during this period earned internal recognition through "Salesforce Inside Stories," placement in 70% of major Customer Briefings for Fortune 500 clients, and presentation at consecutive global Dreamforce Conferences.
Before joining Salesforce directly, Kshitiz Srivastava spent four years from October 2014 to September 2018 as an Enterprise Salesforce Application Consultant with Hermitage Infotech LLC, embedded at Salesforce.com. His sustained contributions led to a direct full-time hire in September 2018. During this engagement, he was chosen by Salesforce leadership to oversee the core business logic of the legacy Talentforce Recruiting Application, managing relational schemas across job applications and interview cycles while co-developing the foundational logic for its successors, the New Hire Wizard and the Salesforce Interview Feedback Tool. Earlier in this tenure, he built an advanced Service Cloud Console configuration for high-volume collection agent environments, including custom Visualforce pages, automated case milestones, and multi-tiered entitlement rules to protect corporate SLAs. He also designed a Customer Communication Preference Framework using Salesforce-to-Salesforce synchronization architecture, programmatically transferring real-time customer data into central master registries. His career began at Network Associates Inc., where he executed structural validation protocols and early-stage test automation strategies for complex enterprise systems from August 2005 to July 2006.
Kshitiz Srivastava holds a Master of Science in Computer Engineering from the University of Louisiana at Lafayette and a Master of Science in Electrical Engineering from California State University, Fresno, as well as a Bachelor of Technology in Electrical Engineering from Uttar Pradesh Technical University. He holds Salesforce Certified Platform Developer I and Salesforce Certified Platform App Builder credentials.
His technical expertise spans Java, Spring Boot, Apex, microservices frameworks, OOP design patterns, Lightning Web Components, Aura Framework, Visualforce Pages, JavaScript, HTML5, MuleSoft, Salesforce-to-Salesforce architecture, REST and SOAP web services, and relational data modeling.
Kshitiz Srivastava holds a Master of Science in Computer Engineering from the University of Louisiana at Lafayette and a Master of Science in Electrical Engineering from California State University, Fresno, as well as a Bachelor of Technology in Electrical Engineering from Uttar Pradesh Technical University. He holds Salesforce Certified Platform Developer I and Salesforce Certified Platform App Builder credentials.
His technical expertise spans Java, Spring Boot, Apex, microservices frameworks, OOP design patterns, Lightning Web Components, Aura Framework, Visualforce Pages, JavaScript, HTML5, MuleSoft, Salesforce-to-Salesforce architecture, REST and SOAP web services, and relational data modeling.