Sergei Berezin is an AI systems architect, software developer, and applied researcher with over eight years of experience building intelligent business systems, AI-enabled automation, scalable software architecture, real-time data processing, and explainable artificial intelligence.
Since August 2026, Sergei Berezin has served as an AI-Driven Software Developer at SBA CORE, Inc., where he was selected to design and build a new internal operational platform intended to digitize and automate core storage-management, inventory, and asset-tracking operations. He is architecting a unified system that supports digital inventory management, asset identification and categorization, labeling, photographic documentation, location and movement tracking, reporting, notifications, and employee workflows. The platform is designed to reduce repetitive manual processes, improve the accuracy and accessibility of operational information, and scale to accommodate increasing volumes of assets, locations, users, and operational events.
Prior to this role, Sergei Berezin completed a software development internship at Tuco, LLC from January 2026 to August 2026, where he contributed to the design, development, testing, and maintenance of software applications. He worked with databases, APIs, and application components to support business and technical requirements, and participated in debugging, performance improvement, and deployment processes.
Alongside his employment roles, Sergei Berezin created and serves as Lead Architect of ByteBite, an AI-powered CRM and business-automation platform developed for the hospitality industry and implemented in real-world commercial environments. He designed the full intelligent CRM architecture integrating real-time data processing, predictive analytics, personalization, AI-assisted decision-making, and workflow automation, translating fragmented operational data into structured, intelligent business processes. He also coordinated a multidisciplinary technical team of more than 10 specialists involved in the platform's development and implementation. The project subsequently became the subject of scholarly research, professional publications, media coverage, and formal recognition.
From September 2019 to September 2022, Sergei Berezin worked as Lead IT Specialist in the Information Technology Department of the Legislative Assembly, where he developed and maintained information systems and databases, gathered technical requirements, prepared system specifications, configured standard and specialized software, delivered technical support to end-users, and automated routine data-processing tasks. Prior to that, he served as Senior IT Supervisor for the FIFA World Cup Russia 2018 from May to July 2018, supervising technology operations for access-control IT zones and Fan ID infrastructure during the tournament. In that role, he coordinated technical and event operations involving more than 200 personnel in a high-security, high-availability environment, managing real-time incident response and ensuring continuity of critical technology systems.
From 2015 to 2020, Sergei Berezin worked as a freelance software developer, building an electronic medical records system for a municipal clinic that improved operational efficiency by 40%, developing video-based e-learning platforms and e-commerce recommender systems, and delivering modular CRM tools for small businesses using Python, SQL, and React.
Sergei Berezin has authored six peer-reviewed and professional publications, including articles in the International Journal of Latest Research in Engineering and Technology, the American Journal of Engineering and Technology, and the International Journal of Engineering and Computer Science, covering topics such as AI-CRM integration, explainable AI in customer experience management, scalable AI-CRM system architecture, stream-processing implementation, predictive customer management, and reinforcement learning in personalized marketing. He also authored the technical book "Artificial Intelligence in Restaurant Management: Developing a CRM System for the Future," and has been the subject of independent media coverage by outlets including Komsomolskaya Pravda, AI Time Journal, TechBullion, Pravda Ru, and Gazeta Ru.
His professional recognition includes selection as one of the Top-40 Digital Experts 2024, chosen through a multi-stage evaluation process that began with approximately 4,000 professionals, narrowed to 400 candidates, and resulted in the selection of 40 final honorees. He received the Innovator of the Year 2025 award in Product Development from Cases & Faces International Awards for the development of ByteBite and AI-enabled business-process automation. He has also received the IT Awards 2024 from an All-Russian Scientific and Practical Conference and two Federal Innovation Grants from the Russian Federal Youth Agency in 2020 and 2021. He has served as a judge for the IT4BUS Hackathon, where he evaluated approximately 100 applications and 18 finalist projects, as a judge for the Cases & Faces International Awards, where he evaluated 28 professional projects spanning AI, software engineering, and CRM automation, and as a certified judge for the Orpetron Web Design Awards. He has also served as an editorial board member and academic peer reviewer, having reviewed approximately 20 manuscripts addressing artificial intelligence, digital management systems, blockchain scalability, and technology applications across industries. He has spoken at the Leader of the 21st Century Conference and academic workshops, and holds membership on the academic councils of Nizhny Novgorod State University and South Ural State University.
Sergei Berezin holds a Bachelor's Degree in Information Technology from South Ural State University, an Associate of Applied Science in Information Technology with a 4.0 GPA from Midwestern Career College, and a Master's Degree in Management and a Bachelor's Degree in Management, both completed with honors, from the Russian Presidential Academy of National Economy and Public Administration. He also holds certifications including the Oracle Agentic AI Foundations Associate credential, Foundational C# from Microsoft, and JavaScript Algorithms and Data Structures from FreeCodeCamp.
His technical expertise spans artificial intelligence, machine learning, predictive analytics, explainable AI, CRM architecture, microservices and event-driven system design, stream processing, real-time data processing, Python, JavaScript, C#, SQL, React, Docker, Kubernetes, and cloud-based MLOps environments.